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About. I'm a designer. I'm passionate about human behaviour, great experiences, meaningful interactions and sustainability.  

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I'm Vale, originally from Chile, formerly based in London, I temporarily became a nomad to volunteer my skills with NGOs and local nonprofits in Asia, and after 7 years living abroad I'm currently based back in Chile.

I love trying to tackle complex problems using a life-centric approach. I believe when we use design for things that matter we can make the world a much better place.

My background is in Visual Design, Branding and Entrepreneurship. 

Over the course of my career my focus has shifted towards Sustainable Design, UX, Design Research and Service Design.


2019 - Sustainable Business Strategy, Harvard Business School Online

2015 - MA in Service Design, Royal College of Art

2011 - BA in Graphic Design, Universidad de Chile



Depending on the specific needs of your organisation we would define the most suitable type of project, format and length. The most important thing is that it has to fit your needs and make sense to your organisation.

During the development of the project I'll become a member of your team, leading the direction of the project and making sure we develop a great service together.


A workshop could be a one-off

experience or a series of them. I offer 3

kinds of workshops:

Discovery workshops: understanding

the problem

• Co-creation workshops: envisioning a


• Upskilling workshops: building the

foundations to develop design thinking

skills among your team

Each workshop is carefully designed according to the attendees and to the objetives we set for it.


The length, frequency and depth of the

coaching programmes will depend on the

subjects you’d like to cover:

• Design Research

• Design Thinking and Service Design

methods and tools

• Service Design strategy and vision

• Service Design delivery

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